One of the important management practices of today is to gain advantage from a strategy which enables the use of outsource service companies, who are experts in the areas which are not in the field of the customers. Taking advantages of outsourcing provides both know-how of the outsource service company and access to quality standards in a very efficient way. Outsourcing is a widely used management practice in today's information technology and call centers.
Outsourcing in Information Technologies (IT)
The most common example of a firms outsourcing activities is information technologies (IT). Above all, IT management requires a very wide and serious know-how of infrastructure and software. Today's competitive market conditions require firms to move faster than their competitors and gain competitive advantage against their rivals. Outsourcing services in the field of IT enables the following applications to be acquired with low costs.
IsnetServis supports a wide number of companies with more than 50 certified IT personnel.
Outsourcing at Call Centers
By leveraging the experience of Outsource Call Centers, customers can focus on marketing activities by increasing customer relationships. Effective call center management is provided by leaving human resources, process and technology management to Outsource Call Centers. Outsource Call Centers can quickly adapt to temporary call intensity. The responsibilities of human resources processes in call centers can be transferred to companies that are fully specialized in Call Center. It accelerates successful completion of projects. It enables you to implement the most appropriate solutions without having to keep up with the constantly changing and evolving technological requirements, and also without having to endure the initial investment cost.
IsnetServis provides support to a large number of companies with over 400 Call Center Personnel in 5 different locations.
